iGuarantee

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iGlobe products are manufactured to the highest standards, and we are so confident of this that we are willing to guarantee it. We are committed to 100% customer satisfaction, and this is how.

  • If you don’t see a reduction in your power bill after installing the iGlobe, just return them and we satisfaction-guarantee.jpgwill refund your purchase, it’s that simple.

  • If you don’t agree that their instant bright light is just as good as a regular bulb, if not better –  just return them, and we will refund them.

  • If they don’t fit, you change your mind, or there is any other reason why you don’t love them - return them, we will refund them.

  • The iglobe group will at its discretion,repair or replace at no charge other than postage any unsatisfactory products returned to the iglobe group or our R & D partners "Calmatronics Pty Ltd -201 Victoria st west Melbourne Victoria Aust 3003" in the event of a warranty claim. please return with your return details and the reason for their return.

The iGlobe group fully guarantees this product to be free from material and manufacturing defects for a period of 5 years from the date of purchase. Damage caused by misuse or abuse is not covered by this warranty. This includes the use outdoors where water egress is possible and the use of dimming switches or multi-stage dimming lamps that may damage some non-dimmable iGlobes.

Some of our products require an electrician to install. Australian licensed electricians must be used to install these products, as product damage or risk of injury or death can result from incorrectly wired installations.